Description
Sendbird provides infrastructure for AI-driven customer experiences, including delight.ai and omnichannel messaging. It supports enterprise deployments across chat, SMS, and other touchpoints.
For Your Consideration
Sendbird is leaning into Agentic AI – a more integrated approach to generative AI that enables the agent to provide more solutions within a single chat session. Market Your Craft implemented a Sendbird AI Chatbot for a client with hundreds of products, specs, and competitor equivalents for cross-promotion and customer service. May be a little expensive for craft beverage brands trying AI for the first time.
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