proven marketing tools
to elevate your 
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In the crowded craft beverage market, your team deserves tools to drive tasting room traffic, build engagement and capture new sales. Give them a competitive edge by inviting Market Your Craft to present at your next virtual or in-person event!

You'll find our team uniquely qualified to empower owners and managers to unleash their brand's storytelling energy. Our advisors have worked in wine, spirits and craft beer, both on the marketing and production sides. We're happy to cater a presentation to your specialized needs, including:

be discovered!

pick a time to talk

Craft beverage is crowded and confusing right now, but we're here to help. Schedule a time below and we'll cater a one hour video call specifically to your business, free of charge. You'll get real insights and tools to help immediately attract new customers and improve your discoverability.

Let us know what's on your mind and we'll help Market Your Craft:

Pick a time to talk. We'll cater a one hour video call to your business, free of charge, where you get tools to improve your discoverability.
What
Build Momentum During the Pandemic
Identify Marketing Opportunities
Become More Discoverable to New Customers
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All meetings will take place via Zoom Video Conference. For more information on how to use Zoom, please visit their Getting Started Guide.

download a guide

Help members become more discoverable at their own pace! Download a guide to help drive traffic, build engagement and capture new sales.
Download a guide. Help members become more discoverable at their own pace! Design a strategy to drive traffic, build engagement and capture new sales.

Responding to COVID Fatigue

SKU Workbook-Angry-Customers
$25.00
In stock
1
Product Details

Customers in all industries are experiencing "COVID fatigue," wanting desperately for things to return to normal. Six-plus months into the pandemic, chances are good you've had to deescalate a situation with an angry customer in your tasting room. Was your team prepared with the right tools to react in real-time? Market Your Craft recommends having pre-planned responses to a number of customer service scenarios and a designated point person when things go sideways. We've prepared a guide with more than a dozen 200-300 character responses which may be used to address social media backlash during the coronavirus, as well as best practices for responding by email and in-person.

12 pages. PDF is a paid supplement to the Marketing During COVID-19 Workshop and may not be shared.

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